PRIVACY POLICY This Privacy Policy sets out how we, www.custommotortune.co.uk, collect, store and use information about you when you use or interact with our website, www.custommotortune.co.uk (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from 17th July, 2019. OUR DETAILS: COMPANY IS CUSTOM MOTOR TUNE LTD (we, our and us) operates the website and the service.COMPANY IS CUSTOM MOTOR TUNE LTD is a limited liability company incorporated in United Kingdom. Our contact email address is info@custommotortune.co.ukwww.custommotortune.co.uk is compliant with the 2018 E.U. GDPRINFORMATION WE COLLECT WHEN YOU CONTACT US: We collect and use information from individuals who contact us in accordance with this section. Email: When you send an email to the email address displayed on our website we collect your email address and any other information you provide in that email. Contact form: When you contact us using our contact form, we collect name, email address, and IP address. We also collect any other information you provide to us when you complete the contact form including any optional information, such as phone number or company name. If you do not provide the mandatory information required by our contact form, you will not be able to submit the contact form and we will not receive your enquiry. Post: If you contact us by post, we will collect any information you provide to us in any postal communications you send us. INFORMATION COLLECTED WHEN YOU PLACE AN ORDER: Mandatory information: When you place an order for goods on our website, we collect your name, email address, billing address, delivery address, location, and any other mandatory information you collect from customers at checkout. If you do not provide this information, you will not be able to purchase goods from us on our website or enter into a contract with us. Optional information: We also collect optional information from you, such as your phone number and any additional optional information at checkout. We also ask you if you would like to receive marketing communications from us. For further information, see ‘Marketing communications’ in this section below. Processing your payment: After you place an order on our website you will need to make payment for the goods you have ordered. In order to process your payment we use a third party payment processor, your payment will be processed by the third party payment processor you choose to process your payment. Marketing communications: At checkout you will have the option of receiving marketing communications from us. INFORMATION WE COLLECT WHEN YOU INTERACT WITH OUR WEBSITE: We collect and use information from individuals who interact with particular features of our website in accordance with this section. E-Newsletter: When you sign up for our e-newsletter on our website or opt to receive news, offers from us by entering the name and email address and clicking subscribe or ticking a box at checkout indicating that you would like to receive your e-newsletter, we collect name and email address. Registering on our website: When you register and create an account on our website, we collect the following information: name, email address, IP address, mailing address, contact and any other information you provide to us when you complete the registration form, including any optional information, such as phone number or company name. If you do not provide the mandatory information required by the registration form, you will not be able to register or create an account on our website. INFORMATION COLLECTED OR OBTAINED FROM THIRD PARTIES: This section sets out how we obtain or collect information about you from third parties. Information received from third parties: Generally, we do receive information about you from third parties. The third parties from which we receive information about you will generally include Google. It is also possible that third parties with whom we have had no prior contact may provide us with information about you. Information we obtain from third parties will generally be your name and contact details, but will include any additional information about you which they provide to us. DISCLOSURE AND ADDITIONAL USES OF YOUR INFORMATION: This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information. Disclosure of your information to service providers: We use third parties to provide us with services which are necessary to run our business or to assist us with running our business. Your information will be shared with the service providers where necessary to provide you with the service you have requested, whether that is accessing our website, or ordering goods and services from us. Disclosure of Your Information to Other Third Parties: We disclose your information to other third parties in specific circumstances, as set out below. Providing information to third parties such as Google Inc., Google collects information through our use of Google Analytics on our website. Google uses this information, including IP addresses and information from cookies, for a number of purposes, such as improving its Google Analytics service. Information is shared with Google on an aggregated and anonymised basis. TRANSFER AND STORAGE OF YOUR INFORMATION: Sharing your information with third parties, which are either related to or associated with the running of our business, where it is necessary for us to do so. These third parties include our accountants, advisors, affiliates, business partners, independent contractors. Further information on each of these third parties is set out below. · Accountants · Advisors · Affiliates · Business partners · Independent contractors DISCLOSURE AND USE OF YOUR INFORMATION FOR LEGAL REASONS: If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cybercrime has been committed or if we receive threats or malicious communications towards us or third parties. We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process. We will use and process your information in order to comply with legal obligations to which we are subject.  HOW LONG WE RETAIN YOUR INFORMATION: This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period. Retention periods: Server log information: we retain information on our server logs for one year. Order information: When you place an order for goods, we retain that information for six years following the end of the financial year in which you place your order, in accordance with our legal obligation to keep records for tax purposes. CRITERIA FOR DETERMINING RETENTION PERIODS: In any other circumstances, we will retain your information for no longer than necessary, taking into account the following: · The purpose and use of your information both now and in the future such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future; · Whether we have any legal obligation to continue to process your information; · Whether we have any legal basis to continue to process your information; · How valuable your information is; · Any relevant agreed industry practices on how long information should be retained; · The levels of risk, cost and liability involved with us continuing to hold the information; · How hard it is to ensure that the information can be kept up to date and accurate; and · Any relevant surrounding circumstances. HOW WE SECURE YOUR INFORMATION: We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including: · Only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible; · Using secure servers to store your information; · Verifying the identity of any individual who requests access to information prior to granting them access to information; TRANSMISSION OF INFORMATION TO US BY EMAIL: Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet, you do so entirely at your own risk. We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means. YOUR RIGHTS IN RELATION TO YOUR INFORMATION: Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by sending an email to info@custommotortune.co.uk · To request access to your information and information related to our use and processing of your information; · To request the correction or deletion of your information; · To request that we restrict our use of your information; · To object to the processing of your information for certain purposes; and · To withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent. · The right not to be subject to a decision based solely on automated processing, including profiling which produces legal affects concerning you or similarly significantly affects you. In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation. HOW WE VERIFY YOUR IDENTITY: Where we possess appropriate information about you on file, we will attempt to verify your identity using that information. If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.YOUR RIGHT TO OBJECT TO THE PROCESSING OF YOUR INFORMATION FOR CERTAIN PURPOSES: You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by sending an email to info@custommotortune.co.uk· To object to us using or processing your information where we use or process it in order to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ based on any of these purposes; and · To object to us using or processing your information for direct marketing purposes. You may also exercise your right to object to us using or processing your information for direct marketing purposes by: · Clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link; · Sending an email to info@custommotortune.co.uk, asking that we stop sending you marketing communications. CHANGES TO OUR PRIVACY POLICY: We update and amend our Privacy Policy from time to time. Where we make changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards. Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it. CHILDREN’S PRIVACY: We do not knowingly contact or collect information from persons under the age of 16. The website is not intended to solicit information of any kind from persons under the age of 16. It is possible that we could receive information pertaining to persons under the age of 16 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. COPYRIGHT: The copyright in this Privacy Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved. GOVERNING LAW AND JURISDICTION: This Privacy Policy, any documents they refer to, and any disputes arising from or in relation to them or any documents they refer to, whether contractual or non-contractual, shall be governed by and construed in accordance with law of the United Kingdom. The courts of the United Kingdom shall have exclusive jurisdiction over any claims or disputes arising from or in relation to this Privacy Policy and any documents they refer to. CONTACT INFORMATION: If you have any questions regarding these terms and conditions of this website, please contact us by any of the following means; Web: www.custommotortune.co.uk Email: info@custommotortune.co.uk© All rights reserved.  July, 2022.
  COOKIES POLICYThis Cookies Policy sets out the basis on which we www.custommotortune.co.uk, use cookies and similar technologies on or in relation to our website, www.custommotortune.co.uk (our website). This Cookies Policy is effective from 17th July, 2019.OUR DETAILS:COMPANY IS CUSTOM MOTOR TUNE LTD (we, our and us) operates the website and the service.COMPANY IS CUSTOM MOTOR TUNE LTD is a limited liability company incorporated in United Kingdom. Our contact email address is info@custommotortune.co.ukwww.custommotortune.co.uk is compliant with the 2018 E.U. GDPRABOUT COOKIES:What are cookies?Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there. They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.Targeting or Advertising Purposes: Using Cookies for targeting and advertising purpose allow us to display adverts on the website, and to collect information about your usage of the website in order to make advertisements more relevant and personalise to you and your interests. We may use third parties to display relevant and personalised advertisements to you through their networks.ESSENTIAL AND NON-ESSENTIAL COOKIES: Cookies can be classified as either ‘essential’ or ‘non-essential’.Essential cookies: These are cookies that are either:· Used solely to carry out or facilitate the transmission of communications over a network; or · Strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.Non-essential cookies: These are many cookies that do not fall within the definition of essential cookies, such as cookies used to analyses your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).SESSION AND PERSISTENT COOKIES: Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.Session Cookies: Session cookies last for as long as you keep your browser open. They expire when you close your browser. Persistent cookies: Persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.First and third party cookies: Cookies can be classified as ‘first party’ or ‘third party’. First party cookies: These are cookies placed on your device by our website domain. Third party cookies: These are cookies placed on your device by third party website domains. LIST OF COOKIES USED: We use the following cookies on or in relation to our website:Name of Cookie / Essential or Non-essential / Type of cookie / First or Third party? / Session or Persistent / Expiry TimeVsid / Essential / Analytical / First party /  Session / When   browser closed __cfduid / Essential / Analytical / First party / Persistent / 1 Year PHPSESSID / Essential / Analytical / First party / Session / When browser closedESSENTIAL COOKIES: These are cookies which are strictly necessary for our website to be able to operate or to provide you with a service on our website which you have requested. We use the following essential cookies on our website:First party session cookies are to identify and authenticate you when you log into our website so you do not need to repeatedly enter your login information. These cookies are:· Vsid · cfduid· PHPSESSIDGOOGLE ANALYTICS: Google Analytics is a web analysis service provided by Google, Inc. We use Google Analytics to monitor how visitors use our Website, to compile reports and to help us improve the Website. Google collects information in an anonymous form, including the number of visitors to the Website, where visitors have come to the Website from and the pages they visited on the Website.GOOGLE TARGETING: These cookies are set by Google. These cookies enable Google to profile the interests of visitors and ensure that relevant www.custommotortune.co.ukadvertising reaches you on third party sites or search. These cookies may also be used to store user preferences, verify Google user accounts. How to opt out of essential cookies:Most browsers allow you to block all cookies, including essential cookies. Please note, however, that if you block all cookies, parts of our website and its functionality may not work or display properly.You can delete existing cookies from your browser by clearing your browsing data and ensuring that the option to delete cookies is selected. For more detailed information on how to accept and reject cookies, including guidance for specific browsers, please see the section below entitled How to accept or reject cookiesNON-ESSENTIAL COOKIES: We do not use Non-essential Cookies on our website.HOW TO ACCEPT OR REJECT COOKIES: There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below: You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable. You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.ACCEPTING OR REJECTING COOKIES:Cookie control tool: You can accept or reject cookies by using our cookie management tool. How you can turn on or off different types of cookiesBrowser settings: You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GBMozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+HistoryMicrosoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorerApple Safari: https://support.apple.com/kb/PH5042?locale=en_USSome browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party websites which you can add to your browser to block or manage cookies.EXISTING COOKIES: To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.GOOGLE AD SETTINGS: You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by: unlinking the button entitled ‘Also use Google Account activity and information to personalise ads on these websites and apps and store that data in your Google Account’; and Switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue). Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON:You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptoutDisconnect for Facebook: You can install a browser add-on tool called ‘Disconnect Facebook pixel and FB tracking’. This will stop Facebook tracking you on third party websites. You can install the too here: For Chrome: https://chrome.google.com/webstore/detail/disconnect-facebook pixel/nnkndeagapifodhlebifbgbonbfmlnfm?hl=en For Firefox: https://addons.mozilla.org/en-GB/firefox/addon/facebook-disconnect/COPYRIGHT: The copyright in this Cookies Policy is either owned by, or licensed to, us and is protected by copyright laws around the world and copyright protection software. All intellectual property rights in this document are reserved. CONTACT INFORMATION: If you have any questions regarding these terms and conditions of this website, please contact us by any of the following means;Web: www.custommotortune.co.ukEmail: info@custommotortune.co.uk© All rights reserved.  July, 2022.